Customer Reviews
What our clients think about us
Our first cooperation with INCON-LOGISTIC Ltd. came through a recommendation, which in my opinion is a key sign of a company that operates professionally and fairly.
Even on this first joint project, everything went smoothly, and it was clear to us that we would continue working with them in the future.
What added tremendous value for us beyond the basic organization of transport was the amount of support a true expert can provide to someone who is completely new to the field.
Krisztina Gyulai spared no time and walked me step by step through the process, rules, and avoidable pitfalls of international transport, and whenever it was needed, she also guided me through the customs clearance procedures.
Anyone looking for experts in freight forwarding, I can only recommend Krisztina Gyulai and the INCON-LOGISTIC team!
Even on this first joint project, everything went smoothly, and it was clear to us that we would continue working with them in the future.
What added tremendous value for us beyond the basic organization of transport was the amount of support a true expert can provide to someone who is completely new to the field.
Krisztina Gyulai spared no time and walked me step by step through the process, rules, and avoidable pitfalls of international transport, and whenever it was needed, she also guided me through the customs clearance procedures.
Anyone looking for experts in freight forwarding, I can only recommend Krisztina Gyulai and the INCON-LOGISTIC team!
Róbert
Head of Procurement – Trading
We have been working with INCON for 15 years, and during this time they have always delivered in an extremely reliable and punctual manner.
There has never been a case where a shipment did not reach us on time.
They handle all freight-forwarding related tasks precisely and flexibly.
I would especially highlight how much help they provide us with customs clearance and the administration of insurance as well.
These tasks would require a lot of time and energy from us, but INCON handles them smoothly in a short time – taking a huge burden off our shoulders.
We are very satisfied with our cooperation, and we thank you for the long-term, reliable partnership!
There has never been a case where a shipment did not reach us on time.
They handle all freight-forwarding related tasks precisely and flexibly.
I would especially highlight how much help they provide us with customs clearance and the administration of insurance as well.
These tasks would require a lot of time and energy from us, but INCON handles them smoothly in a short time – taking a huge burden off our shoulders.
We are very satisfied with our cooperation, and we thank you for the long-term, reliable partnership!
Rydzewski Viktor
Managing Director - Packaging Technology
I like working with INCON and my dedicated contact person, Gyöngyi, because
- she always looks for the solution, never the problem,
- she reacts flexibly and with endless patience when a situation arises that requires us to change what was planned in advance,
- she makes my work much easier by knowing (because she took the effort to remember) our specific individual needs, so I don’t have to explain them again and again every time,
- her calm and kind voice on a really intense day feels like an oasis in the desert.
- she always looks for the solution, never the problem,
- she reacts flexibly and with endless patience when a situation arises that requires us to change what was planned in advance,
- she makes my work much easier by knowing (because she took the effort to remember) our specific individual needs, so I don’t have to explain them again and again every time,
- her calm and kind voice on a really intense day feels like an oasis in the desert.
Zsuzsa
Purchaser – Trade
I enjoy working with INCON with Saci and Ildi because they are fast, accurate, thorough, fair and reliable, and they always tell the truth—so I never have to doubt anything they say.
On top of that, they are flexible as well (there were times when I ordered a vehicle while driving and, true to their promise, they set aside cargo space for us; and it often happened that we had more goods than the space we had requested—this, too, they solved quickly and at a good price).
Both of their work ethic makes my job much easier, because one phone call or one email is enough and they immediately offer the solution that is most favorable for us.
After every delivery, they always keep us informed; the invoice attachments are accurate and include the documents we requested.
Even during the coronavirus period, they handled every transport task smoothly.
For me, the greatest strength of our cooperation is trust.
In addition to their dedicated work, this trust was also built by the fact that I had the opportunity to meet Saci in person (so when we speak on the phone, I can associate the voice with a real person and face).
Since I’m a visual type, this is especially important to me.
We have built such a good relationship that they have also received two assignments recently from my parents’ family business.
I also find it important what attitude I experience in situations where the other party has no direct interest in helping (with Saci, I experienced selfless willingness to support in this area as well).
I can only say good things about Szalai Gabi too: whatever I asked for, I received in full, much faster than expected (and promised).
Even during the coronavirus period, he was helpful; despite the more difficult technical circumstances, he carried out his work in a similar way to Saci and Ildi, and he always asked for feedback and confirmation that he had fulfilled all our requests.
For me, it is motivating to work with such valuable people; they bring light into this sometimes dark, value-losing world.
They show that you can work fast and still do it well (and it gives me back the feeling and experience our German owner often mentions: “Never forget one thing: the customer is always king.”).
As a manufacturer and supplier, good relationships are important to us too, and so is what feelings and experiences are associated with a completed job.
When I think of the INCON team, I always remember lots of laughter and a “we’ll solve it smoothly” attitude—so when there’s a transport task, there’s no question that I turn to them first.
Even in the world of work, it feels especially good to experience that you can do a job with heart and soul, dedication and humility… and this feeling is only amplified when you meet the same mindset on the other side.
On top of that, they are flexible as well (there were times when I ordered a vehicle while driving and, true to their promise, they set aside cargo space for us; and it often happened that we had more goods than the space we had requested—this, too, they solved quickly and at a good price).
Both of their work ethic makes my job much easier, because one phone call or one email is enough and they immediately offer the solution that is most favorable for us.
After every delivery, they always keep us informed; the invoice attachments are accurate and include the documents we requested.
Even during the coronavirus period, they handled every transport task smoothly.
For me, the greatest strength of our cooperation is trust.
In addition to their dedicated work, this trust was also built by the fact that I had the opportunity to meet Saci in person (so when we speak on the phone, I can associate the voice with a real person and face).
Since I’m a visual type, this is especially important to me.
We have built such a good relationship that they have also received two assignments recently from my parents’ family business.
I also find it important what attitude I experience in situations where the other party has no direct interest in helping (with Saci, I experienced selfless willingness to support in this area as well).
I can only say good things about Szalai Gabi too: whatever I asked for, I received in full, much faster than expected (and promised).
Even during the coronavirus period, he was helpful; despite the more difficult technical circumstances, he carried out his work in a similar way to Saci and Ildi, and he always asked for feedback and confirmation that he had fulfilled all our requests.
For me, it is motivating to work with such valuable people; they bring light into this sometimes dark, value-losing world.
They show that you can work fast and still do it well (and it gives me back the feeling and experience our German owner often mentions: “Never forget one thing: the customer is always king.”).
As a manufacturer and supplier, good relationships are important to us too, and so is what feelings and experiences are associated with a completed job.
When I think of the INCON team, I always remember lots of laughter and a “we’ll solve it smoothly” attitude—so when there’s a transport task, there’s no question that I turn to them first.
Even in the world of work, it feels especially good to experience that you can do a job with heart and soul, dedication and humility… and this feeling is only amplified when you meet the same mindset on the other side.
Livi
Freight Organizer - Light Metal Casting
I really enjoy working with INCON and Gyöngyi, because she is always happy to take my calls and she handles any potential issues smoothly.
Unfortunately, so far I have only spoken with her by phone and we haven’t had the chance to meet in person yet, but in my opinion, even if we were direct colleagues, we would get along well.
Gyöngyi’s greatest strengths are her kindness, her reassuring voice, and her conscientious way of working.
Unfortunately, so far I have only spoken with her by phone and we haven’t had the chance to meet in person yet, but in my opinion, even if we were direct colleagues, we would get along well.
Gyöngyi’s greatest strengths are her kindness, her reassuring voice, and her conscientious way of working.
Ivett
Buyer - Automotive industry
I really enjoy working with INCON and my personal contact person, Gyöngyi, because she is always incredibly helpful, kind, and friendly.
No matter what transport request I contact her with—no matter how “tricky” it may be—she always tries to respond as quickly as possible and find the best solution for me.
I see her greatest strengths in her excellent communication skills and in the fact that she is determined and conscientious in her work.
Not important, but here’s a little funny story at the end: the “extra cargo insurance” case.
After about the fifth time she missed it in the freight offer, I started writing my emails to Gyöngyi in a way that, if we requested extra cargo insurance, I would highlight it clearly and colorfully—thinking that then she surely wouldn’t forget.
To this day, I still write to her like this.
But in 99.9% of cases, the situation is still the same…
And then, when she sends the offer and I call her—or she calls me—we answer the phone already laughing: “I forgot again.”
No matter what transport request I contact her with—no matter how “tricky” it may be—she always tries to respond as quickly as possible and find the best solution for me.
I see her greatest strengths in her excellent communication skills and in the fact that she is determined and conscientious in her work.
Not important, but here’s a little funny story at the end: the “extra cargo insurance” case.
After about the fifth time she missed it in the freight offer, I started writing my emails to Gyöngyi in a way that, if we requested extra cargo insurance, I would highlight it clearly and colorfully—thinking that then she surely wouldn’t forget.
To this day, I still write to her like this.
But in 99.9% of cases, the situation is still the same…
And then, when she sends the offer and I call her—or she calls me—we answer the phone already laughing: “I forgot again.”
Niki
Buyer - Pharmaceutical industry
We have been working with INCON for more than 10 years.
My dedicated contact person is accurate, precise, kind and helpful; she always calls me back, and sometimes we go beyond normal working hours, but she is available even outside of them.
Adapting to our needs, she tries to find the best possible solution.
Even during the coronavirus period, INCON did not take advantage of the situation—another partner tried to add a surcharge, but INCON still put the partnership first.
Gyöngyi, my contact person, is always honest: if she cannot find a solution for something, she says so—she doesn’t make empty promises and doesn’t waste time.
I hope we can continue to rely on our cooperation with INCON for the long term!
My dedicated contact person is accurate, precise, kind and helpful; she always calls me back, and sometimes we go beyond normal working hours, but she is available even outside of them.
Adapting to our needs, she tries to find the best possible solution.
Even during the coronavirus period, INCON did not take advantage of the situation—another partner tried to add a surcharge, but INCON still put the partnership first.
Gyöngyi, my contact person, is always honest: if she cannot find a solution for something, she says so—she doesn’t make empty promises and doesn’t waste time.
I hope we can continue to rely on our cooperation with INCON for the long term!
Szabolcs
Logistics Manager - Trading
In our working relationship with INCON, I have gained quite a lot of experience with Ildi, my dedicated contact person.
Ildi is conscientious and fully committed to her work.
She provides feedback on everything and strives to resolve anything as quickly as possible and I can say that she succeeds in doing so without exception.
The shipments are reliable, on time, and precise just like INCON’s brand image.
And Ildikó represents this perfectly.
There have been no misunderstandings regarding transport orders; and if there ever were, it was due to something neither of us could have anticipated (an unusual GIBO size).
During the coronavirus period, I believe she remained just as available and was able to arrange transports while keeping the usual rates.
She is flexible and always speaks calmly and respectfully, even though we all know how much stress we face these days (e.g., impatient drivers, occasional waiting times, and tight deadlines).
I really enjoy working with her, and I hope we can continue to work together for a long time, so that we can have even more pleasant cooperation.
Ildi is conscientious and fully committed to her work.
She provides feedback on everything and strives to resolve anything as quickly as possible and I can say that she succeeds in doing so without exception.
The shipments are reliable, on time, and precise just like INCON’s brand image.
And Ildikó represents this perfectly.
There have been no misunderstandings regarding transport orders; and if there ever were, it was due to something neither of us could have anticipated (an unusual GIBO size).
During the coronavirus period, I believe she remained just as available and was able to arrange transports while keeping the usual rates.
She is flexible and always speaks calmly and respectfully, even though we all know how much stress we face these days (e.g., impatient drivers, occasional waiting times, and tight deadlines).
I really enjoy working with her, and I hope we can continue to work together for a long time, so that we can have even more pleasant cooperation.
Viktória
Transport Coordinator - Automotive industry
I like working with INCON because they are punctual and precise.
They are helpful and provide a full-service solution.
They ensure proper transport organization and keep us well informed if any issues arise during the shipment.
They are helpful and provide a full-service solution.
They ensure proper transport organization and keep us well informed if any issues arise during the shipment.
Márió
Transport Coordinator - Trading
INCON is reliable and fast.
They handle tasks simply and quickly, and even if a problem arises, they reorganize flexibly and offer a solution.
During the coronavirus period, the greatest help was that I did not feel freight organization or cooperation to be any more difficult than in any other period.
I see the greatest strength of our cooperation in the fact that once I provide the shipment details, I can lean back, because my goods arrive at my customer’s site accurately and reliably.
This means I don’t have to deal with it at all, I don’t need to double-check everything runs smoothly, and if it doesn’t, INCON solves it.
They handle tasks simply and quickly, and even if a problem arises, they reorganize flexibly and offer a solution.
During the coronavirus period, the greatest help was that I did not feel freight organization or cooperation to be any more difficult than in any other period.
I see the greatest strength of our cooperation in the fact that once I provide the shipment details, I can lean back, because my goods arrive at my customer’s site accurately and reliably.
This means I don’t have to deal with it at all, I don’t need to double-check everything runs smoothly, and if it doesn’t, INCON solves it.
Anita
Managing Director - Product wholesale
We have been working with INCON for many years.
Our contact person is Ildikó.
It is easy to work with someone you don’t have to tell things twice—even when I’m not completely clear.
It is easy to work with someone who looks for the solution, not the problem—in other words, she doesn’t ask questions, she solves it.
Ildikó is exactly like that. Perhaps that says it all.
We are happy that not only the company, but also its colleagues fully represent the company’s values.
It is easy to work with someone you don’t have to tell things twice—even when I’m not completely clear.
It is easy to work with someone who looks for the solution, not the problem—in other words, she doesn’t ask questions, she solves it.
Ildikó is exactly like that. Perhaps that says it all.
We are happy that not only the company, but also its colleagues fully represent the company’s values.
József
Packaging Technology
We have been working with INCON and Ildikó for more than 10 years.
From the very beginning, she has been (and still is—and will be) very helpful, patient, flexible, and extremely fast to work with.
We would like to highlight in particular that for a long time INCON has been our only freight forwarding partner, precisely because of all the good support we receive from them!
During the coronavirus period, the transports did not suffer any disadvantages, and there were no disruptions in communication either - it was smooth throughout.
For shipments, she always offers suitable options, keeps us informed at all times, and we also receive alternative possibilities to choose from.
We trust that our successful cooperation will continue in the future as well!
From the very beginning, she has been (and still is—and will be) very helpful, patient, flexible, and extremely fast to work with.
We would like to highlight in particular that for a long time INCON has been our only freight forwarding partner, precisely because of all the good support we receive from them!
During the coronavirus period, the transports did not suffer any disadvantages, and there were no disruptions in communication either - it was smooth throughout.
For shipments, she always offers suitable options, keeps us informed at all times, and we also receive alternative possibilities to choose from.
We trust that our successful cooperation will continue in the future as well!
Zsuzsi
Transport Coordinator - Pharmaceutical industry
Our company has been working with INCON for more than 15 years.
Our personal contact person is Ildikó, who informs us on every single shipment whenever there is new information or an update, and she always confirms when the given shipment has been collected.
This is a great help, because it allows me to provide accurate information to other departments about the expected arrival time.
In case of any difficulty or problem, she takes an active role in finding a solution; if there is a potential delay, she notifies us immediately and always has a suggestion for a “Plan B.”
The greatest strengths I see in our cooperation are her preparedness, up-to-date knowledge, and continuous communication.
It is important to her that everything arrives to us by the requested time, and she does everything to make that happen.
Even during the coronavirus situation, in every email she indicated at which border crossings longer transit times could be expected, so we were able to plan accordingly.
I hope our cooperation will continue for a long time, and I have communicated—and will continue to communicate—this to the decision-makers responsible for our transport tenders.
At the same time, I would like to express my sincere thanks for the help and support provided during our work together!
Our personal contact person is Ildikó, who informs us on every single shipment whenever there is new information or an update, and she always confirms when the given shipment has been collected.
This is a great help, because it allows me to provide accurate information to other departments about the expected arrival time.
In case of any difficulty or problem, she takes an active role in finding a solution; if there is a potential delay, she notifies us immediately and always has a suggestion for a “Plan B.”
The greatest strengths I see in our cooperation are her preparedness, up-to-date knowledge, and continuous communication.
It is important to her that everything arrives to us by the requested time, and she does everything to make that happen.
Even during the coronavirus situation, in every email she indicated at which border crossings longer transit times could be expected, so we were able to plan accordingly.
I hope our cooperation will continue for a long time, and I have communicated—and will continue to communicate—this to the decision-makers responsible for our transport tenders.
At the same time, I would like to express my sincere thanks for the help and support provided during our work together!
Miklós
Logistics Administrator - Food industry
We have been working with INCON for many years. Our dedicated contact person is Gyöngyi. She is the best colleague I have worked with so far in the field of transport coordination.We understand each other with half a word, and I have never had a request for which I didn’t receive an option or solution.
She is fast, precise, solution-oriented, and flexible.
She always delivers what is best for me—exactly what I ask for.
She is endlessly patient, despite my many little quirks, sometimes even ridiculous ones.
And what is no longer “just work,” but still means the most to me, is that she is KIND AND SHE LAUGHS!
Since I’m rather straightforward, simple, and direct, these qualities are not really in me, and it feels really good to talk to her every day.
Working with her is, for me, a bit of “fun,” too.
She is fast, precise, solution-oriented, and flexible.
She always delivers what is best for me—exactly what I ask for.
She is endlessly patient, despite my many little quirks, sometimes even ridiculous ones.
And what is no longer “just work,” but still means the most to me, is that she is KIND AND SHE LAUGHS!
Since I’m rather straightforward, simple, and direct, these qualities are not really in me, and it feels really good to talk to her every day.
Working with her is, for me, a bit of “fun,” too.
Ági
Buyer - Wholesale of chemical goods
I like working with INCON because they are flexible and respond quickly even to unexpected, last-minute changes.
INCON has an extensive international network, and I always receive updates about the different phases of each shipment (which is not typical of multinational companies).
The relationship between INCON’s team and the client is direct, and they are always reachable.
So far, there hasn’t been a task they couldn’t solve.
INCON has an extensive international network, and I always receive updates about the different phases of each shipment (which is not typical of multinational companies).
The relationship between INCON’s team and the client is direct, and they are always reachable.
So far, there hasn’t been a task they couldn’t solve.
Gábor
Buyer - Lubricants wholesale
Based on my experience so far, I can confidently say that INCON-LOGISTIC Ltd. performs its work at an outstanding level. What I particularly appreciate about them is their proactive attitude: they don’t need to be pushed or reminded—they are always one step ahead.
They are available at any time and respond quickly and helpfully, whether it’s an urgent issue or just a simple question/request.
What truly makes them special is their solution-oriented mindset.
They don’t focus on problems; they look for solutions—and they find them.
This is a huge advantage, especially in situations where other partners often get stuck.
It is important that for them, customer satisfaction is genuinely at the center, not short-term interests. This kind of attitude is rare these days and truly to be appreciated.
It is also worth mentioning that they think responsibly about sustainability and strive to operate in an environmentally friendly way, contributing to building the future. In addition, they are an exceptionally kind, friendly, and empathetic team - professionally highly competent and also exemplary on a human level. It is a pleasure to work with them, and I trust that we can rely on them as a partner for many years to come.
They are available at any time and respond quickly and helpfully, whether it’s an urgent issue or just a simple question/request.
What truly makes them special is their solution-oriented mindset.
They don’t focus on problems; they look for solutions—and they find them.
This is a huge advantage, especially in situations where other partners often get stuck.
It is important that for them, customer satisfaction is genuinely at the center, not short-term interests. This kind of attitude is rare these days and truly to be appreciated.
It is also worth mentioning that they think responsibly about sustainability and strive to operate in an environmentally friendly way, contributing to building the future. In addition, they are an exceptionally kind, friendly, and empathetic team - professionally highly competent and also exemplary on a human level. It is a pleasure to work with them, and I trust that we can rely on them as a partner for many years to come.
Kornél
Logistics Manager - Vehicle parts retail & wholesale